Answers to your Questions
What is your
minimum order?
There
is an initial minimum order requirement of $100.00. In addition to
the $100 minimum order, we require a tax ID number or a business
license number if your business is located in South Carolina. There is no minimum
order requirement for follow up orders.
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How
do I use your shopping cart?
The shopping cart is very easy to manage. When you click an
"Add to Cart" button, one item is added to the cart, and
the shopping cart is automatically displayed.
If
you want more than one of the item, change the number in the
shopping cart "Quantity" box, and then click "Update
Cart." The new number, and the new order total, will be updated
to reflect your changes.
When
you finish adding items to the Shopping Cart, click "Proceed To
Checkout," and follow the simple instructions to add shipping
and credit card information.
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How
do I pay for shipping?
Shipping is automatically
calculated at
checkout, according to the table below. If shipping is overcharged
as a result of these calculations, you will be refunded the
difference via PayPal.
| Order
Amount |
Shipping
Charge |
| 0
- $24.99 |
$5.95 |
| $25.00
- $99.99 |
$9.95 |
| $100.00
- $199.99 |
$12.95 |
| $200.00
- $299.99 |
$15.95 |
| $300
and up |
$19.95 |
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When
do you ship my order?
Orders
almost always ship within 1-3 business days.
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How do you deliver my order?
We use the US Postal
Service for retail orders, and the most economical choice between
FedEx, UPS and USPS for wholesale orders.
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What if I need to
return products?
We do take great
care in the handling and packaging of your purchases. But if
products arrive damaged, or
if we made a mistake on your order, please call
864-497-7936
before returning anything. After receiving the returned
merchandise, we will send replacement products.
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What
are my ordering and payment options?
All orders are
shipped pre-paid, using one of the following two payment methods:
1. Pay online at checkout using your Visa, Mastercard,
American Express or Discover Card. You can also pay by eCheck -
provide your checking account information at checkout and funds will
be drafted directly from your checking account.
2. Call
864-497-7936 and provide payment and delivery information over the
phone. We can only accept Visa or Mastercard credit or debit cards
for telephone orders. You can also give us your order by phone
and then mail your check or money order for the prints plus the
shipping charge, if any.
All
online website transactions are
processed for us by PayPal, the secure third party payment processor
used by eBay for hundreds of thousands of transactions every day.
You
don't need a PayPal account to purchase from us online, but after you check
out, you may be asked by PayPal if you would like to set one up. You
don't have to set up an account if you don't want to, but if you do, your information will be
safely stored by PayPal, and you can use it again and again to buy
from other merchants online at the click of a button, without having to input your name,
shipping address and credit card information every time.
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What
are your office hours?
Our online store is open 24 hours a day, 7 days a week, 365 days a
year! Our office hours are: Monday - Friday, 9:00 a.m. - 1:00 p.m. Eastern
Time.
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